Welcome to EnglishMill. By using this website or enrolling in any EnglishMill programme or service, you agree to the following Terms & Conditions. If you are enrolling a minor, you confirm that you are the parent or legal guardian of the learner and accept these Terms on their behalf.
EnglishMill provides English language, communication and related educational and training services. Details of programmes, sessions and fees will be communicated directly to learners or parents/guardians before enrolment.
Enrolment is confirmed only after the required information has been provided and, where applicable, payment has been received.
Payments may be made through Google Pay (GPay), as communicated by EnglishMill at the time of enrolment.
The same change should be made in the Privacy Policy's Payments section if GPay is the only method.
For learners who are minors (under 18 years of age), a parent or legal guardian must complete enrolment and accept these Terms on the learner's behalf. The parent or guardian is the contracting party for the purposes of these Terms.
Applicable fees will be communicated to you clearly before enrolment. Fees must be paid within the agreed time to confirm participation in the programme or service.
EnglishMill reserves the right to revise its fee structure for future programmes or enrolment cycles. Any changes will be communicated in advance.
Fees paid to EnglishMill are generally non-refundable once enrolment has been confirmed. However, a refund may be considered in the following exceptional circumstances:
• A serious medical condition that prevents the learner from continuing the programme (supported by a valid medical certificate or doctor's letter); or
• The learner's family relocating outside India or to a location where attendance is no longer feasible (supported by reasonable documentary evidence).
Procedure for Refund Requests:
– Requests must be submitted in writing to hello@englishmill.in within 7 days of the circumstance arising.
– Requests must be accompanied by relevant supporting documentation.
– EnglishMill will acknowledge the request within 5 working days and communicate a decision within 14 working days.
– Approved refunds may be full or partial, at EnglishMill's discretion, and will be processed within 10 working days of approval.
These provisions do not affect any rights you may have under the Consumer Protection Act, 2019 or other applicable law.
Sessions, Missed Classes, and Recordings Learners are expected to attend all live sessions as scheduled. EnglishMill does not conduct individual make-up or rescheduled live sessions. The following applies to missed sessions:
Where sessions are conducted online, they may be delivered via third-party platforms such as Google Meet, Zoom, or similar services. Use of such platforms is subject to those providers' own terms of service and privacy policies.
EnglishMill is not responsible for disruptions caused by internet connectivity issues, power outages, or platform availability problems on either party's side. In such cases, EnglishMill will make reasonable efforts to reschedule the affected session.
Any worksheets, notes, presentations, recordings or other materials provided by EnglishMill are intended solely for the enrolled learner's personal educational use. They must not be copied, reproduced, distributed, shared, uploaded online, or used for commercial purposes without EnglishMill's prior written permission.
All content, teaching materials, written resources, graphics, and original materials created by EnglishMill — including those made available through this website — remain the exclusive intellectual property of EnglishMill unless otherwise stated.
Nothing in these Terms grants you any right to use EnglishMill's intellectual property other than as permitted under Section 7 above.
We make reasonable efforts to keep the information on this website accurate and up to date. However, programme details, availability, fees and other information are subject to change at any time without prior notice.
Visitors are expected to use this website lawfully and respectfully. You must not misuse, copy, reproduce, scrape, or exploit its content without EnglishMill's prior written permission.
To the fullest extent permitted by applicable law, EnglishMill shall not be liable for:
• Any indirect, incidental, consequential or special loss or damage arising from enrolment in or use of EnglishMill's services;
• Loss resulting from technical failures, third-party platform outages, or events beyond EnglishMill's reasonable control (see Section 11);
• Failure to achieve specific learning outcomes, examination results or language proficiency targets.
EnglishMill's total liability in respect of any claim arising from these Terms shall not exceed the total fees paid by the affected learner for the programme in question.
EnglishMill shall not be held liable for any delay or failure to perform its obligations under these Terms where such delay or failure arises from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemic, government restrictions, prolonged power or internet outages, or illness of the instructor.
In such cases, EnglishMill will communicate with affected learners and make reasonable efforts to minimise disruption, including rescheduling sessions where possible.
EnglishMill may update these Terms & Conditions from time to time to reflect changes in its services or applicable law. Any updated version will be published on this page with a revised 'Last Updated' date.
Continued use of our services or website following any update constitutes your acceptance of the revised Terms.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Subject to any rights available under applicable law, disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts in Hyderabad, Telangana, India.
If you have any questions or concerns regarding these Terms & Conditions, please contact EnglishMill:
Organisation: EnglishMill
Email: hello@englishmill.in
Website: www.englishmill.in
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